Viv Customer Referral Program

AFFILIATE & CONSULTANT TRAINING

The Viv Customer Referral Program rewards your customers for referring others to Viv, which in turn benefits YOUR business! Your customer refers a new customer and they each get $10! And YOU get a new personal customer! Here’s everything you need to know.

HOW DOES IT WORK?

Any retail customer is eligible to participate in the referral program. Affiliates and Consultants are not eligible (because you’re getting paid in even better ways!). Any of your retail customers can share a personalized link, which is how we will track referrals. Your customer can find that link lots of ways!

First, when we send them emails about their AutoPilot bill, we’ll include a reminder that they can participate in the referral program with a link to show them how.

Second, they can log in to their customer account and they will see easy links at the top to refer people they know to our great money-saving services.

Third, we’ll also share a link with them in an update email letting them know about this great program and other email reminders from time to time.

As soon as the person they share the link with becomes a customer, the referring customer and the new customer will each have $10 added to their Viv Credit balance.

What is Viv Credit? How does it work?

Viv Credit is a balance any customer can have with funds from referring customers. This credit is automatically applied to a customer’s next bill—so your customer doesn’t have to do anything to use this credit! Every time we bill a customer account, we will first check for any available Viv Credit and use that before billing the balance to the credit card we have on file for that customer. Viv Credit can be used for any Viv recurring service, such as AutoPilot or Lifestyle Services. It can’t be used to pay for Life Consultant enrollment or renewal fees.

How many credits can a customer receive for the same customer?

One! The $10 credit is applied when someone becomes a customer for the FIRST time. Of course we hope that a customer uploads multiple bills and saves as much as they can with Viv, but the credit is applied one time per new customer. Once that customer finds savings with Viv they will want to earn their own referral credit for telling others! It’s the easiest way to pay it forward.

How does the Referral Program benefit my organization?

This is the best part! Every time a customer of yours refers a new customer and they refer a new customer and so on and so on, each newly referred customer is treated as your personal customer in terms of Personal Customer Points and Fast Action Bonuses. That’s right! They are ALL treated like your personal customers. No matter how many referrals you get, retail customers are all the same as if YOU personally enrolled every single one of them.

What if one of my customers decides to become an Affiliate or Consultant?

Great question! Any customer can always upgrade to become an Affiliate or Consultant, which is a great thing for your organization! If that happens, any of the customers referred by that customer will become their personal customers. Those customers will then be in your Level 2. Please note that the Fast Action clock for any new Consultant starts when they UPGRADE, so they’ll have a full 60 days from the time they upgrade and they will need to acquire all new bills. The customers they referred previously won’t count toward the bills needed for their Fast Action Saver Bonus.

QUESTIONS YOUR CUSTOMERS MIGHT ASK YOU:

I just saved money with Viv, and I want to tell all my friends about it! Does Viv have a referral program?

Yes! We love how excited people get when they save money, and we want them to spread the word far and wide. Our Customer Referral Program rewards you AND the people you refer! For every new customer you bring in, both you and the new customer will have $10 in Viv Reward Credit added to your accounts.

How do I refer people?

You’ll see a link at the bottom of most every update email we send you with a status on your savings. You’ll also see your personalized referral link in your customer portal, right at the top of the home screen, along with your Viv Credit balance. Just login, and look for the banner that says “$10 for them. $10 for you.”

How do I spend my Viv Credit?

It’s automatic! Your Viv Credit will be applied to your next bill, so you don’t even have to think about it or request that we redeem it! We will always check your Viv Credit balance before charging any other payment option.

How many credits can I receive from my newly-referred customer?

Each new customer you refer will generate $10 in credit to your friend and $10 in credit to you, regardless of how many bills they upload—even just one bill! Our Referral Program is designed to show you how much we appreciate you spreading the word about Viv. We know that once people find savings on their bills or see how much they benefit from our other services, they’ll be back for more. And, just like with you, their savings ARE their reward! Thanks for sharing Viv!

© 2025 Viv | Products that make your life better. © 2019 Viv | Products that make your life better. Viv Network, LLC, proud member of the Path One Group of companies / Viv AutoPilot is provided through a partnership with Utiliz, LLC. Utiliz, LLC is licensed by CT PURA (dkt 16-10-04), IL ICC (reg 0661122-2), MA DPU (lic EB-459), MD PSC (IR-4067), NH PUC (dkt DM 17-092), NJ BPU (reg EA-0447) OH PUCO (crt 18-1328E(1)) & RI PUC (reg 1687000) | *Estimated savings are based on historical average across all customers. Savings vary depending on region and market dynamics. Your actual savings may be higher or lower than any examples or estimates shown, but your satisfaction is guaranteed.

IntelliPTAC was developed for PTAC HVAC systems as an extension of the IntelliHVAC technology.

IntelliPTAC retrofits to the controls of PTAC units and has two functions: The 1st is an intelligent variable post purge and the 2nd is the intelligent compressor cycling function.

The Intelligent Variable Post Purge monitors the PTAC system and adjusts the length of post purge timing based on the previous compressor cycle. This ensures that we capture all of the energy that has been created and get it into the building so that it hasn’t been wasted.The Intelligent Compressor Cycling Function turns the compressor off for 3 minutes every time it runs for 18 minutes continuously and runs the post purge fan for that same length of time instead. The reason this works is because after 18 minutes of continuous run-time, the cool is fully energized which is to say that the cup is full. It is holding all the energy is can hold but is continuing to run because the thermostat is telling it to and doesn’t know any better.All of this translates into energy savings of 10-15% or approximately $300 per PTAC unit per year. IntelliPTAC is simple to install, requires no maintenance, has a 3-year warranty and a 12-18 month ROI.

Anti-Sweat Heater Door Control (ASH-DC)

ASH-DC was developed to remedy a basic design flaw in glass cooler and freezer doors such as those in convenience stores, liquor stores and grocery stores. These doors have heaters on them that run 24 hours a day to ensure that the glass remains free of frost and condensation. The reality is that these heaters do not need to run constantly, and a lot of energy is being wasted.

ASH-DC retrofits to the door system (typically a group of four doors) and utilizes a digital moisture sensor to activate the anti-sweat heaters only when the threat of moisture is present.

ASH-DC also utilizes a Programmed Maintenance Cycle that activates the heaters on regular intervals — 15 minutes every three hours — to ensure that all parts of the cooler or freezer system remain frost free.

The maintenance cycle has been engineered with “random start” technology, so the heater will cycle at different times on different cases, even if there is a loss of power.

All of this translates into energy savings of 80%-85% or approximately $1,000 per door set per year. ASH-DC is simple to install, requires no maintenance, has a three-year warranty and a typical 12-month ROI.

Applies to glass door sets of coolers and freezers
Retrofits to existing system
Provides more efficient use of door heater systems
Sensor-based technology reads moisture levels and controls heaters accordingly
Eliminates unnecessary heater run time and energy use
Reduces energy consumption 80%-85% on average
Approximately $1,000 per year in savings
No additional maintenance required
Three-year warranty
12-month ROI or lease option

EnerG² was developed to eliminate excess energy consumption in walk-in coolers and freezers. Thermometers in these walk-ins measure ambient air temperature, which fluctuates much more than the temperature of the actual food.

EnerG² contains a specialized gel compound that stimulates food product temperature instead of ambient air temperature. It retrofits to the existing thermostat air probe and provides a more accurate measurement, eliminating unnecessary compressor cycles and run time. This translates into average energy savings of 15%-25% and maintenance savings of 40%-60% or about $600 per walk-in per year. EnerG² is easy to install, requires no maintenance, has a lifetime warranty and an average ROI of 12 months.

Applies to walk-in coolers and freezers
Retrofits to existing thermostat
Provides more accurate temperature measurement
Specialized gel compound simulates food product temperature instead of ambient air temperature
Eliminates unnecessary compressor cycles and run time
Reduces energy consumption 15%-25% on average
Reduces maintenance costs by 40%-60% on average
Approximately $500-$700 per year in savings
No additional maintenance required
Lifetime warranty
12-month ROI or lease option

IntelliHVAC was developed based on a utility study (PG&E) that found that HVAC systems lose approximately 30% of the energy they create. The reason is that the manufacturers’ post-purge setting often does not run long enough to capture and use all of the energy that was created by the unit during the run cycle. That latent energy then dissipates and is lost.

IntelliHVAC retrofits to the 24-volt terminal of package and split HVAC units and has two functions: an Intelligent Variable Post Purge and the Intelligent Compressor Cycling Function.

The Intelligent Variable Post Purge monitors the HVAC system and adjusts the length of the post-purge cycle based on the previous compressor cycle. It optimizes the time the fan runs, enabling the unit to capture all of the energy that was created so that it isn’t wasted.

The Intelligent Compressor Cycling Function turns the compressor off for 5 minutes of every 25-minute cycle, running the post-purge fan during that 5 minutes. The fan captures the latent energy and continues to circulate the air, reducing the energy use — and the cost. This works because, after 25 minutes, the system is fully energized, which is to say that the cup is full. It is holding all the energy it can hold but is continuing to run because it doesn’t know any better.

All of this translates into energy savings of 10%-30% or approximately $1,500 per HVAC unit per year. IntelliHVAC is simple to install, requires no maintenance, has a lifetime warranty and an average ROI of 12 months.

Applies to package and split system HVAC units
Retrofits to 24V terminal
Two functions:
- Intelligent Variable Post Purge: Variable timing fan control on post-purge fan based on previous compressor cycles and run time. All the fan you need, none of what you don’t.
- Intelligent Compressor Cycle Function: Turns compressor off after 25 minutes of continuous run time, running the fan instead to allow the system to capture the energy already created.
Reduces energy consumption 10%-30% on average
Reduces maintenance costs by 15% on average
No additional maintenance required
Lifetime warranty
12-month ROI or lease option
Approximately $1,000-$1,500 per year in savings